Fairview EPIC upgrade/Citrix receiver update

AHC-IS has been in communication with Fairview regarding the pending upgrade to the EPIC system.  The version of the Citrix Receiver 14.3.100 that is currently deployed to all AHC-IS supported systems will work with the EPIC upgrade after this weekend. 

As a precaution to this AHC-IS will make available the Citrix Workspace tool to install from Software Center this evening 12/7/2018 to accommodate any issues a user may have with the old Citrix Receiver 14.3.100.

Fairview IT has confirmed that 14.3.100 will still work after the EPIC upgrade.

If a customer has any issues with EPIC access direct the user to open Software Center and select the Citrix Workspace installation then try again.

If prompted to install Citrix from Securegateway or EPIC always select already installed under the download button.


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