About

Support for websites within the Academic Health Center (AHC) is provided by multiple teams in partnership with college, school, and center staff:

  • AHC Central supports AHC centers, institutes, and offices.
  • University Relations supports School of Dentistry, College of Pharmacy, School of Nursing, and College of Veterinary Medicine.
  • Medical School supports all Medical School units.
  • School of Public Health supports School of Public Health (SPH) web presence; SPH directory supported by AHC Central through AHC Bios System.

The web team supports units across the AHC by:

  • steering the AHC’s overall web strategy 
  • offering training, tips, and consultation on web best practices and standards
  • guiding effective web projects 
  • providing a web theme, design, content management system, technical infrastructure, tools, and user support.

Outside the AHC web support system

Not everything falls in the scope of what we support. Some things outside of the AHC web support system include:

  • Anything that is not part of the AHC. This could include: University units not housed in the AHC, professional organizations, student organizations, journals, collaboration sites across multiple universities, and more.
  • Intranet sites besides the AHC Resource Hub and one intranet for each AHC college/school. Read more on intranets and internal audience-focused content.  
  • Standalone sites for content that could logically be housed on an existing site, such as faculty research labs which could live in a research section, Medical School divisions (which could live with their home department), grant projects, and more.
  • Patient-focused content that belongs on University of Minnesota Health. Review these guidelines on content for patients.
  • Content better served by another solution, such as workgroup collaboration and file sharing.

For more detailed examples and possible ways to handle a web property that falls outside the scope of the AHC web support system, visit our summary of ways to make websites.

Managing the web ecosystem

It takes thought and care to maintain a strong web ecosystem. From the web team, to the web point person, to the subject matter expert requesting a change, to the person in charge who can champion decisions, people manage the web sites, sections, pages, and content that comprise the Academic Health Center's web ecosystem.

Follow these steps for a better web:

From "Moving from a world of producing to a world of connecting" by Gerry McGovern:

Chaos on the Web is uncontrolled publishing, uncontrolled growth, uncontrolled production of features and things and stuff. We must move to a work culture that focuses as much on the maintenance and improvement of what we already have, as on the production of new stuff.

Inside the AHC Web Support System

Web Support Structure

The AHC web team supports a primary web presence for AHC units. There are a number of benefits of being part of the AHC web support system.