Policies & Procedures

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AHC-IS goals in desktop support are:

  • To make exchanging information efficient.
  • To minimize the amount of time and effort required to resolve computer problems.

In order to achieve these goals, AHC-IS offers formal desktop support services to offices/areas within the Academic Health Center. AHC-IS believes that this action makes it easier for individuals and offices to share information across the organization.

3001E AHC-IS Workstation Support Standards

3005E Equipment Disposal

3006E Terminating AHC-IS Desktop Support

3007E Password Policy

3014E AHC-IS Hardware Purchasing Policy

3015E AHC-IS Workstation Security Best Practices

3032E File Storage Standards

3060E iPad Support Standards