Policies & Procedures

AHC-IS goals in desktop support are:

  • To make exchanging information efficient.
  • To minimize the amount of time and effort required to resolve computer problems.

In order to achieve these goals, AHC-IS offers formal desktop support services to offices/areas within the Academic Health Center. AHC-IS believes that this action makes it easier for individuals and offices to share information across the organization.

3001E AHC-IS Workstation Support Standards

3005E Equipment Disposal

3006E Terminating AHC-IS Desktop Support

3007E Password Policy

3014E Hardware Purchasing Policy

3015E Workstation Security Best Practices

3022E Mobile Device Management for Google

3037E Computer Consultation & Support Request

3043E Fair Market Value Policy

3060E iPad Support Standards