Request AHC-IS services

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Data/File Server Access Request

Add/modify/delete server access for an individual.

This form should be submitted whenever someone joins or leaves your department, or when someone needs modification to their current server access.

Request for Purchase

Request the purchase of computers, hardware, or software with University funds.

This form features three purchase options: Standard Build Computer, Custom Order Computer, and Other Peripherals. Flash drive and printer recommendations found in the AHC-IS Hardware Recommendations document will help you select the right option for your needs.

Collaborative Account Request

Request a new collaborative account or to request modifications to an existing account.

A collaborative account is a single Active Directory account ID/password used by multiple individuals to obtain access to an AHC-IS supported workstation. AHC-IS will determine whether a collaborative account is appropriate for each particular request.

Fairview Clinical Applications Request

Request access, modification of access or removal of access to the Fairview SecureGateway system, i.e. EPIC, Copath from an AHC supported device. Fairview VPN is available only Radiologist and Otolaryngology (iSite and MPV). Fairview Systems REQUIRE all fields be complete.

Those requesting access to Fairview clinical systems primarily for research purposes should request access through Fairview Research Administration. Users must have approval through the Non-Fairview Employed Research Staff (NERS) process before entering these systems. Please see their website or contact research@fairview.org with any questions.

Request to Terminate Support

Remove a machine from AHC-IS support.

The device no longer applies to the University wide Securing Private Data policy which states:

“Units are responsible to have appropriately supervised professional technical support staffing sufficient to maintain information security.”

To see applicable reasons a device may be removed from support, review the Request to Terminate Support form. If after reviewing the form you have questions whether or not a device(s) can be removed from support please contact:

Chauncey Richardson
Workstation Group Manager
rich0220@umn.edu

Add Existing Computer to Support

This form is currently unavailable as we make changes to align it with current policy. The add to support process is primarily for labs and computers tied to lab equipment from vendors. If you have a purchasing need, please use the Request for Purchase form.  If you have an inquiry about a computer please contact the help desk at 1-HELP.

Request Remote Access to AHC Data

Request remote access to AHC Data and set up your VPN. 

Set up your VPN with one of the following sets of instructions. Choose the one that matches your device type:

A full list of VPN options is available: VPN Downloads and Guides

Tableau Site Request

Tableau Software provides data analysis and visualization software that can be used by non-technical staff.  It allows anyone to easily connect to data in various formats and from various databases, create interactive analyses and dashboards, and securely share your findings with others.