Request AHC-IS services
Add/modify/delete server access for an individual.
This form should be submitted whenever someone joins or leaves your department, or when someone needs modification to their current server access.
Request the purchase of computers, hardware, or software with University funds.
This form features three purchase options: Standard Build Computer, Custom Order Computer, and Other Peripherals. Flash drive and printer recommendations found in the AHC-IS Hardware Recommendations document will help you select the right option for your needs.
This form should be submitted to request a computer move by AHC-IS Technicians. This can also be requested by calling 1-HELP.
Request a new collaborative account or to request modifications to an existing account.
A collaborative account is a single Active Directory account ID/password used by multiple individuals to obtain access to an AHC-IS supported workstation. AHC-IS will determine whether a collaborative account is appropriate for each particular request.
Request access, modification of access or removal of access to the Fairview SecureGateway system, i.e. EPIC, Copath from an AHC supported device. Fairview VPN is available only Radiologist and Otolaryngology (iSite and MPV). Fairview Systems REQUIRE all fields be complete.
Those requesting access to Fairview clinical systems primarily for research purposes should request access through Fairview Research Administration. Users must have approval through the Non-Fairview Employed Research Staff (NERS) process before entering these systems. Please see their website or contact firstname.lastname@example.org with any questions.
Remove a machine from AHC-IS support.
The device no longer applies to the University wide Securing Private Data policy which states:
“Units are responsible to have appropriately supervised professional technical support staffing sufficient to maintain information security.”
To see applicable reasons a device may be removed from support, review the Request to Terminate Support form. If after reviewing the form you have questions whether or not a device(s) can be removed from support please contact:
Workstation Group Manager
This form is to request a consultation by AHC-IS staff to assess if a computer can be added to AHC-IS support. Submission of this form does not indicate support will be approved. As some vendors prefer to support their own equipment, AHC-IS is willing to work with these vendors to ensure the device complies with AHC-IS security policies.
Request remote access to AHC Data and set up your VPN.
Set up your VPN with one of the following sets of instructions. Choose the one that matches your device type:
- AHC supported Windows 7
- AHC supported Windows 8
- AHC supported Windows 10
- Personal device - Windows 7
- Personal device - Windows 8
- Personal device - Windows 10
- AHC supported Mac
- Personal Mac
A full list of VPN options is available: VPN Downloads and Guides.