Request HST Services

Data/File Server Access Request

Add/modify/delete server access for an individual.

This form should be submitted whenever someone joins or leaves your department, or when someone needs modification to their current server access.

Request for Purchase

Request the purchase of computers, hardware, or software with University funds.

This form features three purchase options: Standard Build Computer, Custom Order Computer, and Other Peripherals. 

Workstation Move Request

This form should be submitted to request a computer move by HST Technicians. This can also be requested by calling 1-HELP. 

Collaborative Account Request

Request a new collaborative account or to request modifications to an existing account.

A collaborative account is a single Active Directory account ID/password used by multiple individuals to obtain access to an HST supported workstation. HST will determine whether a collaborative account is appropriate for each particular request.

Fairview Clinical Applications Request

Request access, modification of access or removal of access to the Fairview SecureGateway system, i.e. EPIC, Copath from an HST supported device. Fairview VPN is available only Radiologist and Otolaryngology (iSite and MPV). Fairview Systems REQUIRE all fields be complete.

Those requesting access to Fairview clinical systems primarily for research purposes should request access through Fairview Research Administration. Users must have approval through the Non-Fairview Employed Research Staff (NERS) process before entering these systems. Please see their website or contact research@fairview.org with any questions.

Request to Terminate Support

Remove a machine from HST support.

The device no longer applies to the University wide Securing Private Data policy which states:

“Units are responsible to have appropriately supervised professional technical support staffing sufficient to maintain information security.”

To see applicable reasons a device may be removed from support, review the Request to Terminate Support form. If after reviewing the form you have questions whether or not a device(s) can be removed from support please contact:

Chauncey Richardson
Workstation Group Manager
rich0220@umn.edu

Computer Consultation & Support Request

This form is to request a consultation by HST staff to assess if a computer can be added to HST support. Submission of this form does not indicate support will be approved. As some vendors prefer to support their own equipment, HST is willing to work with these vendors to ensure the device complies with HST security policies. 

Request Remote Access to Health Sciences Data

Request remote access to Health Sciences data and set up your VPN.

A full list of VPN options is available: VPN Downloads and Guides.