Request AHC-IS services

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Data/File Server Access Request

Add/modify/delete server access for an individual.

This form should be submitted whenever someone joins or leaves your department, or when someone needs modification to their current server access.

Request for Purchase

Request the purchase of computers, hardware, or software with University funds.

This form features three purchase options: Standard Build Computer, Custom Order Computer, and Other Peripherals. Flash drive and printer recommendations found in the AHC-IS Hardware Recommendations document will help you select the right option for your needs.

Collaborative Account Request

Request a new collaborative account or to request modifications to an existing account.

A collaborative account is a single Active Directory account ID/password used by multiple individuals to obtain access to an AHC-IS supported workstation or server. AHC-IS will determine whether a collaborative account is appropriate for each particular request.

Fairview Clinical Applications Request

Request access, modification of access or removal of access to the Fairview SecureGateway system, i.e. EPIC, Copath from an AHC supported device. Fairview VPN is available only Radiologist and Otolaryngology (iSite and MPV). Fairview Systems REQUIRE all fields be complete.

Those requesting access to Fairview clinical systems primarily for research purposes should request access through Fairview Research Administration. Users must have approval through the Non-Fairview Employed Research Staff (NERS) process before entering these systems. Please see their website or contact research@fairview.org with any questions.

Request to Terminate Support

Remove a machine from AHC-IS support.

The device no longer applies to the University wide Securing Private Data policy which states:

“Units are responsible to have appropriately supervised professional technical support staffing sufficient to maintain information security.”

To see applicable reasons a device may be removed from support, review the Request to Terminate Support form. If after reviewing the form you have questions whether or not a device(s) can be removed from support please contact:

Chauncey Richardson
Information Technology Manager
rich0220@umn.edu

Add Existing Computer to Support

AHC-wide policy states that all computer purchases should be made directly through AHC-IS (via the Request for Purchase form). However, an exception can be made for existing computers, the Add Existing Computer to Support form is used to request that an existing University-owned computer be added to AHC-IS support. If the equipment has been recently purchased to circumvent the request for purchase process please be aware this will significantly lengthen the time to get the machine under support. Equipment ordered via the request for purchase process takes priority for installation.

Tableau Site Request

Tableau Software provides data analysis and visualization software that can be used by non-technical staff.  It allows anyone to easily connect to data in various formats and from various databases, create interactive analyses and dashboards, and securely share your findings with others.